Delete Your Account | Pak Flexible Track App

You can ask us to delete your Pak Flexible Track Pro app account and the personal data linked to it at any time. You do not need to have the app installed.

How to request deletion

Send us a request by email or WhatsApp. Your account was created by our team at installation, so our team deletes it for you:

Email a deletion request WhatsApp a deletion request

Or write to imranmughal.9922@gmail.com or WhatsApp 0331-9863922. Please include:

your full name;
the mobile number registered with your account;
your app username; and
the registration number of your vehicle.

To protect your vehicle's location, we will confirm the request with you on your registered mobile number before deleting anything. We will never ask for your password.

What happens next

We confirm your identity, usually within 3 working days.
We delete your account and associated data within 30 days of confirmation and tell you when it is done.
Deleted data may stay in secure backups for a limited time until the backups are overwritten.

What we delete

Your app account, username and login details
Your contact details and profile
Your vehicle's location history, trips, reports and alerts
Geofences and settings stored on our server

What we keep, and for how long

Invoices and payment records, for up to 6 years, because tax and accounting laws require it.
CNIC, ownership documents and installation photographs, for up to 1 year after your service ends, to prevent fraud and settle disputes.
Records linked to an open theft case, complaint or legal matter, until it is closed.

Everything we keep is protected and used only for these purposes. See our Privacy Policy for details.

Your tracker and subscription

Deleting your account stops tracking in the app and portal. It does not by itself remove the tracking device from your vehicle. If you also want to cancel your service or have the device removed, tell us in your request and our team will explain the next steps.

Only want to delete some data?

You can also ask us to delete specific data, such as your trip history, without closing your account. Use the same email or WhatsApp options above and tell us what you want deleted.